Terms and Conditions
These Terms and Conditions are between Ballast & Capel Business Consulting
also trading as Ballast & Capel Jobs (“the Business") and any business, firm or
organization ("the Client") for services rendered (“the Services) including the
introduction of personnel ("the Candidate") to be employed on a permanent or temporary
1. Application and Acceptance of Terms and Conditions
1.1 These terms and conditions apply to all transactions carried on between the
Business and the Client, in respect of Services, unless the Client is advised in
writing by a Director of the Business of any additions, alterations or substitutions.
1.2 The Client is deemed to have accepted the Terms and Conditions when they receive
a Candidate resume or CV (by mail or email), request an interview or engage a Candidate
introduced by the Business, and when the Client provides written or oral instructions
to the Business to supply Candidates or Services.
2. Fees Payable and Payment Agreement
2.1 Fees for Services will be agreed in writing by the Client and Business prior
to the engagement of work.
2.2 The Fee payable for the employment of a Candidate is expressed as ten percent
(10%) of the first year's total salary package (including bonus, commissions, and
any additional monetary benefits). A retainer of ten percent (10%) of this Fee is
due upon commencement of the assignment and the remainder will be invoiced upon
Candidate acceptance. This applies to the employment of Candidates within
twelve (12) months of initial introduction by the Business.
2.3 The Fees will be payable within fourteen (14) days of the date of invoice from
2.5 In the event the Candidate terminates the employment agreement within the probationary
period, the Business will provide a rebate of Fees at the discretion of the Director.
2.6 If the Client defaults in the payment of Fees, the Business reserves the right
to charge interest at the discretion of the Director but no higher than ten percent
(10%) per fourteen (14) days in default.
2.7 The Business is not liable for any relocation, expenses or repatriation fees
associated with Candidate employment.
3.1 All work undertaken between the Business and the Client is confidential and
may not be disclosed to any third parties.
3.2 The client agrees not to divulge any personal information about the Candidates
introduced by the Business to any third parties and to only use this information
in relation to assessing their suitability for employment.
4.1 The Business shall not be liable to the Client for any loss or damage incurred
by the Client or the Candidate whether caused by the Client or the Candidate or
the Services received under any circumstances.
4.2 The Client is responsible for providing Candidates a safe and secure work place
and for the payment of their remuneration unless otherwise agreed in writing.
How to run a successful interview
Know what information you want
Ask the right questions
What not to ask
How to structure an interview
Factual and Behavioural Questions
Role and Company Summary
Wrap Up and Questions
Making a decision
What can be learned versus what is intrinsic? Comparing candidates to each other
versus comparing candidates to criteria, use a rating system. Document decision
Need some further training on how to run a successful interview and want to learn
about other interviewing and hiring techniques? Contact us on
for information on our next training session
on these topics.